Remote Assistance Agreement

I (Client) agree to pay Bud’s Computers to repair, analyze and troubleshoot my computer hardware / software at a rate of $75 flat fee.

Payment of $75 will be secured using PayPal pre-authorization using our online Shopping Cart prior to the support call. Completed payment will be done after the call is completed.

Although Bud’s Computers will endeavor to conduct all activities in a timely manner, I understand that troubleshooting issues may be a time-consuming process. Bud’s Computers reserves the right to recommend another IT company if the troubleshooting requires the assistance of another IT company to assist. Client will contract with the other IT company separately.

I also certify that I will indemnify and hold harmless Bud’s Computers for any and all data or software that may be lost or erased, as well as for any consequence of the erasure or loss of that data or software. Although Bud’s Computers will take every precaution to preserve all data and software on the computer, I acknowledge that occasionally data loss will occur and/or software operation may be compromised. I further agree to indemnify and hold harmless Bud’s Computers for any and all hardware or software malfunctions or accidents that may occur before, during or after work is performed on Client’s computer, and for any results thereof.




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